24 X 7 Technical Support

This is a problem caused by a virus. Even if you have an antivirus installed in your system, some virus can get into your system and cause this problem. Here the problem is caused by a virus in the form of a file called 'Autorun.inf' which is responsible for each drive to work in autorun mode. If you right click your drive you can see an additional item at the top of the shortcut menu as 'Auto'.You can simply solve the problem by removing the above mentioned file. But before that you should do some steps to find the file. The steps are as follows.

1. Go to the -> folder options
2. Select the View tab
3. Under 'Hidden files and Folders', uncheck the 'Hide protected Operating system files' option
4. Select option 'Show hidden files and folders' under hidden files and folders
6. Now press Ctrl+E to activate search and click - all files and folders
7. Enter "Autorun.inf" in the file name box
8. Now click- "More Advanced options" to see advanced options
9. Check 'Search system folders' , 'Search hidden files and folders' and 'Subfolders'
10. Click search and find the file named 'autorun.inf' with a root location such as c:\ or d:\ or so.
11. Delete the file from each drive. Now restart the system. Hurray! Problem solved!

You can simply solve the problem by following some easy steps as follows...

Boot up with the windows Xp cd in the drive and go to the recovery console when asked.
At the command prompt type: Bootcfg/rebuild and press enter
or
Copy drive:\i386\ntldr c:\
Copy drive:\i386\ntdetect.com c:\

* If you are prompted to overwrite the the file, type Y, and then press enter.

This problem is cause by a virus. When the user tries to log in to the Orkut, a message is prompted as follows.

This is a problem caused by the virus called Heap41a.exe
To solve the problem temporarily, follow the steps,
Press Ctrl+Alt+Del to wake the Taskmanager
Go to the process tab and watch for svchost.exe
svchost.exe is a system process actually
but the virus will be working with the same name as processes
Now search and find svchost.exe with your current logged user name.
Not the svchost.exe with other such as LOCAL SERVICE, SYSTEM, NETWORK SERVICE
Right click the svchost.exe with current user name and Click end process.
Thats it! Now you can log into your Orkut account.

But the problem can occur again because the virus is still on your system. To permanently solve the problem, follow the steps

open my Computer on your desktop
Enter c:\heap41a on the address bar
This will show a collection of hidden files along with a file named svchost.exe
delete all the files by pressing Ctrl+A and then Shift+Del
If your are not allowed to delete the svchost.exe, first do the endprocess procedure we explained before, and continue with deleting again.
I strongly insist you to use an anti virus and antispyware to make your system free of viruses and spywares.