24 X 7 Technical Support

The Remote Assistance feature is a convenient way for an administrator to remotely connect to a computer and with permission view the screen, move the mouse, use the keyboard and chat online.

pen you registry and find the key below.

To Enable Remote Assitance
Create or modify the following DWORD values:
# AllowTSConnections set it to "1"
# fDenyTSConnections set it to "0"
# fAllowToGetHelp set it to "1"

To Disable Remote Assitance
Create or modify the following DWORD values:
# AllowTSConnections set it to "0"
# fDenyTSConnections set it to "1"
# fAllowToGetHelp set it to "0"

Restart Windows for the changes to take effect.

---------------------------------------------------------------------------------
System Key: [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server]
Value Name: AllowTSConnections, fDenyTSConnections, fAllowToGetHelp
Data Type: REG_DWORD (DWORD Value)
---------------------------------------------------------------------------------